California Alcoholic Beverage Control (ABC) Certification Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the California Alcoholic Beverage Control Certification exam with our engaging quiz! Test your knowledge through multiple choice questions designed to help you understand key concepts and regulations. Get ready to ace your certification!

Practice this question and more.

What action should an alcohol server take after refusing service to a patron?

Immediately call the police
Inform the manager and co-workers
Post about the incident on social media
Offer the patron a non-alcoholic beverage instead

The correct answer is: Inform the manager and co-workers

After refusing service to a patron, an alcohol server should inform the manager and co-workers. Calling the police immediately (option A) may not be necessary, as refusing service does not necessarily mean the patron is causing harm or breaking any laws. Posting about the incident on social media (option C) could potentially lead to legal issues, as it may be seen as publicly shaming the patron without their consent. Offering a non-alcoholic beverage (option D) may not be the best course of action, as the server has already made the decision to stop serving alcohol to the patron. Seeking support from the manager and co-workers would be the most appropriate and responsible action to take after refusing service to a patron.