California Alcoholic Beverage Control (ABC) Certification Practice Exam

Techniques to avoid serving obviously intoxicated patrons include:

1. Advocating for continued drinking

2. Ignoring visual cues

3. Use of effective listening and visual cues

4. Encouraging faster consumption

The correct answer is: Use of effective listening and visual cues

Options A and B are incorrect because they both involve disregarding important visual cues that can indicate whether a patron is already intoxicated or not. Advocating for continued drinking can be harmful to the patron's health and puts them at risk for irresponsible behavior, while ignoring visual cues can result in serving alcohol to an already intoxicated patron, which is illegal. Option D is also incorrect as it encourages faster consumption, leading to the patron becoming more intoxicated and potentially causing harm to themselves or others. Option C, on the other hand, promotes responsible serving techniques by actively listening to and observing the patron's behavior to determine if they are already intoxicated and need to stop consuming alcohol.